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August 14, 2019 NHTSA CAMPAIGN NUMBER: 19V597000
If the rocker arms break the engine may stall, increasing the risk of a crash.
NHTSA Campaign Number: 19V597
Manufacturer Mitsubishi Fuso Truck of America, Inc.
Components ENGINE
Potential Number of Units Affected 2,015
Summary
Mitsubishi Fuso Truck of America, Inc. (MFTA) is recalling certain Mitsubishi Fuso FEC52, FEC72, FEC92, and FGB7 vehicles. The rocker arms may have been manufactured incorrectly and may break as a result.
Remedy
MFTA will notify owners, and dealers will replace the rocker arms. While disassembled, the engine will be inspected and any damage will be remedied. These repairs will be performed free of charge. The recall began October 11, 2019. Owners may contact MFTA customer service at 1-877-711-0707.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Information Bulletin
No: C10110
Issued: 10/11/2019
NHTSA No: 19V-597
Transport Canada No: 2019413
Re: 4P10 Rocker Arms
Group: 11
Models: FE/FG
SUBJECT:
Safety Recall C10110 – 4P10 Rocker Arms
MODELS:
FEC52, FEC72, FEC92, FGB72
VEHICLES INVOLVED:
Certain 2017 model year FEC52, FEC72, FEC92, and FGB72 trucks.
A list of vehicles your Dealership has sold that require this Recall can be found on the Dealer’s “Open Campaigns” list supplied by MFTA via Fusonet. Some individual vehicles described above may not need the Recall as the repairs may have already been performed. Always check the “VIN Inquiry” tab under “Service” or “Warranty” on Fusonet to verify that the VIN requires this Safety Recall.
Important note: It is a violation of Federal law for a dealer to deliver a new or used motor vehicle covered by this Recall Information Bulletin, under a sale or lease, until the Safety Recall has been completed.
OWNER NOTIFICATION:
Owners of affected vehicles will be notified by mail.
CONDITION:
Mitsubishi Fuso Truck of America, Inc. has decided that a defect, which relates to motor vehicle safety, exists in the rocker arms on certain 2017 model year FEC52, FEC72, FEC92, and FGB72 Mitsubishi Fuso trucks. On certain affected vehicles, the rocker arms were manufactured incorrectly, due to improper maintenance on a tool used in the production process.
MODIFICATION:
The rocker arms will be replaced with improved components, and the engine will be inspected for damage. Any damage resulting from a defective rocker arm will be repaired with assistance from MFTA’s Technical Support Center (TSC).
PARTS LIST:
The replacement parts are available through normal parts channels. Please be sure to only order what is needed to perform recalls in your area of responsibility, as recall parts are non-returnable.
| Part Number | Description | Qty | Notes |
| LT170C01 | ROCKER ARM KIT | 1 | |
| MK667208 | CRANKSHAFT FRONT SEAL | 0-1 | Engine serial # 4P10- A00001 through C60010 |
| QC000659 | CRANKSHAFT FRONT SEAL | 0-1 | Engine serial # 4P10-C60011 and up |
Note: A front seal installation tool # MH064909 has been shipped to each dealer to properly seat the new style (Engine serial # 4P10-C60011 and up) QC000659 seal.
RECALL CLAIM SUBMITTAL:
Reimbursement claims are filed through FALCON using the Field Fix claim type. Enter all requested information. The system will automatically apply the labor allowance and recall part. Please note that the correct front crankshaft seal must be entered in the OEM parts section of the Field Fix claim during reimbursement submission.
| Campaign Reimbursement | |||||
| Campaign Number | Models | Allowances | Labor Description | Part Number | |
| C1011010 | FEC52
FEC72 FEC92 FGB72 |
Labor Time | 10.3 hour | Replace Rocker Arms | LT170C01 and MK667208 or QC000659 |
| C1011020 | FEC72
Crew Cab |
Labor Time | 14.5 hour | Replace Rocker Arms | LT170C01 and MK667208 or QC000659 |
REPAIR PROCEDURE:
- Park the vehicle on a flat, level surface, turn off the engine and chock the wheels. CAUTION!
Do not remove the wheel chocks until all modification work has been completed.
- Replace the rocker arms using instructions found in the 00ELT0114 Service Manual.
- Inspect each rocker arm during removal. If any abnormal wear is discovered, take a photograph of the wear and create a Technical Assistance Request (TAR). Upload the photo(s) to the TAR and work with the TSC to further diagnose and repair possible engine related damage.
- After reassembly, confirm that there are no leaks and perform a confirmation road test.
October 11, 2019
IMPORTANT SAFETY RECALL
This notice applies to your vehicle, see VIN referenced below
IMPORTANT!
- Please be advised that your 2017 Model Year FEC52, FEC72, FEC92, or FGB72 truck referenced by VIN
below is open for a safety recall related to 4P10 engine rocker arm wear and potential breakage. - MFTA urges that you schedule an appointment with an Authorized Dealer or Parts and.Service Center to perform the recall, at no charge to you, as soon as possible.
- Refer to this Recall Notification letter when speaking with Dealer Service Department personnel.
SAFETY RECALL NOTIFICATION – C10110 – 4P10 Rocker Arms
NHTSA SAFETY RECALL – 16V-116
VEHICLE IDENTIFICATION NUMBER –
Dear Mitsubishi Fuso Truck Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mitsubishi Fuso Truck of America, Inc. has decided that a defect, which relates to motor vehicle safety, exists in the rocker arms on certain 2017 model year FEC52, FEC72, FEC92, and FGB72 Mitsubishi Fuso trucks. On certain affected vehicles, the rocker arms were manufactured incorrectly, due to improper maintenance on a tool used in the production process. If the vehicle continues to be operated in this condition, the rocker arms may wear prematurely and make noise. In worst case, rocker arms could break and the engine could stall. If the engine stalls with the truck in motion, a crash could occur.
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MITSUBISHI FUSO | FEC52 | 2017 |
| MITSUBISHI FUSO | FEC72 | 2017 |
| MITSUBISHI FUSO | FEC92 | 2017 |
| MITSUBISHI FUSO | FGB72 | 2017 |
8 Associated Documents
Recall Quarterly Report #3, 2020-2
RCLQRT-19V597-0974.PDF 211.323KB
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Recall 573 Report- Amendment 1
RCLRPT-19V597-2585.PDF 213.832KB
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Recall Acknowledgement
RCAK-19V597-4749.pdf 245.079KB
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Defect Notice 573 Report
RCLRPT-19V597-9454.PDF 213.834KB
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Recall Quarterly Report #1, 2019-4
RCLQRT-19V597-7706.PDF 211.13KB
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Remedy Instructions and TSB
RCRIT-19V597-6500.pdf 36.751KB
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Owner Notification Letter(Part 577)
RCONL-19V597-6847.pdf 141.638KB
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Owner Notification Letter(Part 577)
RCONL-19V597-3665.pdf 190.896KB
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Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V597&docType=RCL
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