SR-22-002 – Seat Belt Locking Retractor Malfunction – 2022 Mitsubishi Outlander

SEOCONTENT-START

􀀶􀀸􀀥􀀭􀀨􀀦􀀷􀀝 SEAT BELT AUTOMATIC LOCKING RETRACTOR (ALR) – SAFETY RECALL CAMPAIGN NO.: SR-22-002 DATE: June 2022􀀃 MODEL: 2022 Outlander 􀀦􀀬􀀵􀀦􀀸􀀯􀀤􀀷􀀨􀀃􀀷􀀲􀀝 􀀾􀀃􀀻􀀃􀁀􀀃􀀪􀀨􀀱􀀨􀀵􀀤􀀯􀀃􀀰􀀤􀀱􀀤􀀪􀀨􀀵 􀀾􀀃􀀻􀀃􀁀􀀃􀀳􀀤􀀵􀀷􀀶􀀃􀀰􀀤􀀱􀀤􀀪􀀨􀀵 􀀾􀀃􀀻􀀃􀁀􀀃􀀷􀀨􀀦􀀫􀀱􀀬􀀦􀀬􀀤􀀱 􀀾􀀃􀀻􀀃􀁀􀀃􀀶􀀨􀀵􀀹􀀬􀀦􀀨􀀃􀀤􀀧􀀹􀀬􀀶􀀲􀀵 􀀾􀀃􀀻􀀃􀁀􀀃􀀶􀀨􀀵􀀹􀀬􀀦􀀨􀀃􀀰􀀤􀀱􀀤􀀪􀀨􀀵 􀀾􀀃􀀻􀀃􀁀􀀃􀀺􀀤􀀵􀀵􀀤􀀱􀀷􀀼􀀃􀀳􀀵􀀲􀀦􀀨􀀶􀀶􀀲􀀵 􀀾􀀃􀀻􀀃􀁀􀀃􀀶􀀤􀀯􀀨􀀶􀀃􀀰􀀤􀀱􀀤􀀪􀀨􀀵 IMPORTANT Affected new or used inventory vehicles must be repaired before the vehicle is sold/ delivered. Dealers must check their inventory vehicles’ VINs on the Warranty Superscreen to verify whether the vehicle is involved in this recall campaign. It is a violation of Federal law for a dealer to sell/deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. CUSTOMER NOTIFICATION PURPOSE This Campaign Bulletin provides instructions for the inspection of Lot ID numbers and production dates found on the passenger front and two outboard (left and right) 2nd row A letter will be sent to all owners of all potentially affected vehicles telling them to contact their local Authorized Mitsubishi Motors dealer for an inspection of the affected seat belts and replacement if necessary. Copyright 2022, Mitsubishi Motors North America, Inc. seat belts. If the Lot ID number matches (refer to page 4), seat belt(s) replacement is required. Old parts should be properly disposed of. BACKGROUND The Automatic Locking Retractor (ALR) function of the subject seat belt assemblies may deactivate before the webbing is fully retracted due to out of specification bearing plate located in the ALR. This condition, if it exists, does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208. If the ALR function deactivates while an affected seat belt is used to secure a child restraint seat, the child restraint seat may not be tightly secured, which increases risk of serious injury or death. AFFECTED VEHICLES Certain 2022 Outlander vehicles PLEASE NOTE: Safety Recall Campaign SR-21-007REV3 has similarities with this Safety Recall Campaign. The two recalls are different, affected vehicles were produced at different times, affected seat belt lot numbers are different, and caution should be used to prevent confusion. 05/27/2022 Page 1 of 17 (5211/SR-22-002) WORK FLOW 05/27/2022 Page 2 of 17 (5211/SR-22-002) INSPECTION PROCEDURE A. SEAT BELT TAG PASSENGER SIDE FRONT B. SEAT BELT TAG 2ND ROW – LEFT AND RIGHT 1. Locate the seat belt tag as shown in image A and B below. 05/27/2022 Page 3 of 17 (5211/SR-22-002) Listing of Affected Lot ID Numbers: • How to decipher the Lot ID. NO.: ID. NO. = YMDD (4 digits) Y (Year): 0􃸸2020, 1􃸸2021, 2 : 2022 M (Month): 1 – 9 = Jan – Sep, X,Y,Z = Oct􃸪Nov􃸪Dec DD (Date): 1 – 31 = 1st – 31th Sample : OK Tag INSPECTION PROCEDURE (Continued) 2. Decipher the Lot ID. No. found on the seat belt tag(s) and refer to the chart below. 05/27/2022 Page 4 of 17 (5211/SR-22-002) Please follow the steps outlined in the Service Manual (on MDL or MEDIC) for seat belt replacement, if necessary. MDL: service > service tech resources > Service Related Items > Service & Owner’s Publications > 2022 Model Year Outlander > Service Manual Data > Volume 1 > Interior Supplemental Restraint System Group 52 > Seat Belt > P.52B-22 MEDIC: TIR Menu > Model Year 2022 > Model Outlander > Model Outlander DG (2022-) > Service Manual > Seat Belt > Removal and Installation > Front Seat Belt OR Rear Seat Belt When using the 2022 Service Manual, be sure to refer to Volume 1 first. There are duplicate sections in the service information of Volume 1 and in Volumes 2-5. As for the duplicate sections of the service information, refer to only the service information in Volume 1. WARNING Be sure to check precautions and notes by referring to PRECAUTIONS for SEAT BELT and Removal and Installation of FRONT SEAT BELT and REAR SEAT BELT before work. 05/27/2022 Page 5 of 17 (5211/SR-22-002) PRECAUTION PRECAUTIONS The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along with a front seat belt, helps to reduce the risk or severity of injury to the driver and front pas-senger for certain types of collision. Information necessary to service the system safely is included in the “SRS AIR BAG” and “SEAT BELT” of this Service Manual. WARNING: Always observe the following items for preventing accidental activation. • To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in the event of a collision that would result in air bag inflation, it is recommended that all maintenance and repair be performed by an authorized Mitsubishi Motors dealer. • Improper repair, including incorrect removal and installation of the SRS, can lead to personal injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag Module, see “SRS AIR BAG”. • Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness connectors. PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS WARNING: Always observe the following items for preventing accidental activation. • When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the ignition/power switch ON or engine running, never use air or electric power tools or strike near the sensor(s) with a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing serious injury. • When using air or electric power tools or hammers, always switch the ignition/power switch OFF, disconnect the 12V battery or batteries, and wait at least 3 minutes before performing any service. • With the adoption of Auto ACC function, ACC power is automatically supplied by operating the Keyless operation key or remote keyless entry or by opening/closing the driver side door. In addition, ACC power is supplied even after the ignition switch is turned to the OFF position, i.e. ACC power is supplied for a certain fixed time. • When disconnecting the 12V battery terminal, turn off the ACC power before disconnecting the 12V battery terminal, observing “How to disconnect 12V battery terminal” described below. CF1009KEAA00USA NOTE: Some ECUs operate for a certain fixed time even after ignition switch is turned OFF and ignition power supply is stopped. If the battery terminal is disconnected before ECU stops, accidental DTC detection or ECU data damage may occur. • For vehicles with the 2-batteries, be sure to connect the main battery and the sub battery before turning ON the ignition switch. If the ignition switch is turned ON with any one of the terminals of main battery and sub battery disconnected, then DTC may be detected. • After installing the 12V battery, always check “Self Diagnosis Result” of all ECUs and erase DTC. The removal of 12V battery may cause a DTC detection error. Precaution for Supplemental Restraint System (SRS) “AIR BAG” and “SEAT BELT PRETENSIONER” Precautions for Removing Battery Terminal NOTE: NOTE: 05/27/2022 Page 6 of 17 (5211/SR-22-002) 􀀫􀀲􀀺􀀃􀀷􀀲􀀃􀀧􀀬􀀶􀀦􀀲􀀱􀀱􀀨􀀦􀀷􀀃􀀔􀀕􀀹􀀃􀀥􀀤􀀷􀀷􀀨􀀵􀀼􀀃􀀷􀀨􀀵􀀰􀀬􀀱􀀤􀀯 Disconnect 12V battery terminal according to instruction described below. 􀀔􀀑 Open the hood. 􀀕􀀑 Turn ignition switch to the ON position. 􀀖􀀑 Turn ignition switch to the OFF position with the driver side door opened. 􀀗􀀑 Get out of the vehicle and close the driver side door. 􀀘􀀑 Wait at least 3 minutes. 􀀦􀀤􀀸􀀷􀀬􀀲􀀱: 􀀺􀁋􀁌􀁏􀁈􀀃􀁚􀁄􀁌􀁗􀁌􀁑􀁊􀀏􀀃􀁑􀁈􀁙􀁈􀁕􀀃􀁒􀁓􀁈􀁕􀁄􀁗􀁈􀀃􀁗􀁋􀁈􀀃􀁙􀁈􀁋􀁌􀁆􀁏􀁈􀀃􀁖􀁘􀁆􀁋􀀃􀁄􀁖􀀃􀁏􀁒􀁆􀁎􀁌􀁑􀁊􀀏􀀃􀁒􀁓􀁈􀁑􀁌􀁑􀁊􀀏􀀃􀁄􀁑􀁇􀀃􀁆􀁏􀁒􀁖􀁌􀁑􀁊􀀃􀁇􀁒􀁒􀁕􀁖􀀑􀀃􀀹􀁌􀁒􀁏􀁄􀁗􀁌􀁒􀁑􀀃􀁒􀁉􀀃􀁗􀁋􀁌􀁖􀀃􀁆􀁄􀁘􀁗􀁌􀁒􀁑􀀃􀁕􀁈􀁖􀁘􀁏􀁗􀁖􀀃􀁌􀁑􀀃􀁗􀁋􀁈􀀃 􀁄􀁆􀁗􀁌􀁙􀁄􀁗􀁌􀁒􀁑􀀃􀁒􀁉􀀃􀀤􀀦􀀦􀀃􀁓􀁒􀁚􀁈􀁕􀀃􀁖􀁘􀁓􀁓􀁏􀁜􀀃􀁄􀁆􀁆􀁒􀁕􀁇􀁌􀁑􀁊􀀃􀁗􀁒􀀃􀁗􀁋􀁈􀀃􀀤􀁘􀁗􀁒􀀃􀀤􀀦􀀦􀀃􀁉􀁘􀁑􀁆􀁗􀁌􀁒􀁑􀀑 6. Remove 12V battery terminal. 􀀦􀀤􀀸􀀷􀀬􀀲􀀱: 􀀤􀁉􀁗􀁈􀁕􀀃􀁌􀁑􀁖􀁗􀁄􀁏􀁏􀁌􀁑􀁊􀀃􀀔􀀕􀀹􀀃􀁅􀁄􀁗􀁗􀁈􀁕􀁜􀀏􀀃􀁄􀁏􀁚􀁄􀁜􀁖􀀃􀁆􀁋􀁈􀁆􀁎􀀃􀁖􀁈􀁏􀁉􀀐􀁇􀁌􀁄􀁊􀁑􀁒􀁖􀁌􀁖􀀃􀁕􀁈􀁖􀁘􀁏􀁗􀁖􀀃􀁒􀁉􀀃􀁄􀁏􀁏􀀃􀀨􀀦􀀸􀁖􀀃􀁄􀁑􀁇􀀃􀁈􀁕􀁄􀁖􀁈􀀃􀀧􀀷􀀦􀀑 􀀦􀀤􀀸􀀷􀀬􀀲􀀱􀀝 • 􀀥􀁈􀁉􀁒􀁕􀁈􀀃􀁕􀁈􀁐􀁒􀁙􀁌􀁑􀁊􀀃􀁗􀁋􀁈􀀃􀁖􀁈􀁄􀁗􀀃􀁅􀁈􀁏􀁗􀀃􀁄􀁖􀁖􀁈􀁐􀁅􀁏􀁜􀀏􀀃􀁗􀁘􀁕􀁑􀀃􀁗􀁋􀁈􀀃􀁌􀁊􀁑􀁌􀁗􀁌􀁒􀁑􀀃􀁖􀁚􀁌􀁗􀁆􀁋􀀃􀀲􀀩􀀩􀀏􀀃􀁇􀁌􀁖􀁆􀁒􀁑􀁑􀁈􀁆􀁗􀀃􀁗􀁋􀁈􀀃􀁅􀁄􀁗􀁗􀁈􀁕􀁜􀀃􀁑􀁈􀁊􀁄􀁗􀁌􀁙􀁈􀀃􀁗􀁈􀁕􀁐􀁌􀁑􀁄􀁏􀀃􀁄􀁑􀁇􀀃􀁚􀁄􀁌􀁗 􀁄􀁗􀀃􀁏􀁈􀁄􀁖􀁗􀀃􀀖􀀃􀁐􀁌􀁑􀁘􀁗􀁈􀁖􀀑 • 􀀱􀁈􀁙􀁈􀁕􀀃􀁘􀁖􀁈􀀃􀁈􀁏􀁈􀁆􀁗􀁕􀁌􀁆􀁄􀁏􀀃􀁗􀁈􀁖􀁗􀀃􀁈􀁔􀁘􀁌􀁓􀁐􀁈􀁑􀁗􀀃􀁉􀁒􀁕􀀃􀁖􀁈􀁄􀁗􀀃􀁅􀁈􀁏􀁗􀀃􀁆􀁒􀁑􀁑􀁈􀁆􀁗􀁒􀁕􀁖􀀑 • 􀀤􀁉􀁗􀁈􀁕􀀃􀁕􀁈􀁓􀁏􀁄􀁆􀁌􀁑􀁊􀀃􀁒􀁕􀀃􀁕􀁈􀁌􀁑􀁖􀁗􀁄􀁏􀁏􀁌􀁑􀁊􀀃􀁖􀁈􀁄􀁗􀀃􀁅􀁈􀁏􀁗􀀃􀁄􀁖􀁖􀁈􀁐􀁅􀁏􀁜􀀏􀀃􀁒􀁕􀀃􀁕􀁈􀁆􀁒􀁑􀁑􀁈􀁆􀁗􀁌􀁑􀁊􀀃􀁖􀁈􀁄􀁗􀀃􀁅􀁈􀁏􀁗􀀃􀁆􀁒􀁑􀁑􀁈􀁆􀁗􀁒􀁕􀁖􀀏􀀃􀁆􀁋􀁈􀁆􀁎􀀃􀁗􀁋􀁈􀀃􀁖􀁜􀁖􀁗􀁈􀁐􀀃􀁉􀁘􀁑􀁆􀁗􀁌􀁒􀁑􀀑􀀃􀀵􀁈􀁉􀁈􀁕 􀁗􀁒􀀃􀀰􀀑􀀸􀀑􀀷􀀑􀀐􀀬􀀬􀀬􀀃􀀶􀀨􀀃􀀩􀁘􀁑􀁆􀁗􀁌􀁒􀁑􀀃DIAGNOSIS SYSTEM (AIR BAG DIAGNOSIS SENSOR UNIT)􀀑 • 􀀱􀁈􀁙􀁈􀁕􀀃􀁘􀁖􀁈􀀃􀁇􀁌􀁖􀁄􀁖􀁖􀁈􀁐􀁅􀁏􀁈􀁇􀀃􀁅􀁘􀁆􀁎􀁏􀁈􀀃􀁒􀁕􀀃􀁖􀁈􀁄􀁗􀀃􀁅􀁈􀁏􀁗􀀃􀁄􀁖􀁖􀁈􀁐􀁅􀁏􀁜􀀑 • 􀀵􀁈􀁓􀁏􀁄􀁆􀁈􀀃􀁄􀁑􀁆􀁋􀁒􀁕􀀃􀁅􀁒􀁏􀁗􀁖􀀃􀁌􀁉􀀃􀁗􀁋􀁈􀁜􀀃􀁄􀁕􀁈􀀃􀁇􀁈􀁉􀁒􀁕􀁐􀁈􀁇􀀃􀁒􀁕􀀃􀁚􀁒􀁕􀁑􀀃􀁒􀁘􀁗􀀑 • 􀀱􀁈􀁙􀁈􀁕􀀃􀁒􀁌􀁏􀀃􀁗􀁒􀁑􀁊􀁘􀁈􀀃􀁄􀁑􀁇􀀃􀁅􀁘􀁆􀁎􀁏􀁈􀀑 • 􀀬􀁉􀀃􀁄􀁑􀁜􀀃􀁆􀁒􀁐􀁓􀁒􀁑􀁈􀁑􀁗􀀃􀁒􀁉􀀃􀁖􀁈􀁄􀁗􀀃􀁅􀁈􀁏􀁗􀀃􀁄􀁖􀁖􀁈􀁐􀁅􀁏􀁜􀀃􀁌􀁖􀀃􀁔􀁘􀁈􀁖􀁗􀁌􀁒􀁑􀁄􀁅􀁏􀁈􀀏􀀃􀁑􀁈􀁙􀁈􀁕􀀃􀁕􀁈􀁓􀁄􀁌􀁕􀀑􀀃􀀵􀁈􀁓􀁏􀁄􀁆􀁈􀀃􀁗􀁋􀁈􀀃􀁈􀁑􀁗􀁌􀁕􀁈􀀃􀁖􀁈􀁄􀁗􀀃􀁅􀁈􀁏􀁗􀀃􀁄􀁖􀁖􀁈􀁐􀁅􀁏􀁜􀀑 • 􀀬􀁉􀀃􀁚􀁈􀁅􀁅􀁌􀁑􀁊􀀃􀁌􀁖􀀃􀁆􀁘􀁗􀀏􀀃􀁉􀁕􀁄􀁜􀁈􀁇􀀃􀁒􀁕􀀃􀁇􀁄􀁐􀁄􀁊􀁈􀁇􀀏􀀃􀁕􀁈􀁓􀁏􀁄􀁆􀁈􀀃􀁖􀁈􀁄􀁗􀀃􀁅􀁈􀁏􀁗􀀃􀁄􀁖􀁖􀁈􀁐􀁅􀁏􀁜􀀑 • 􀀺􀁋􀁈􀁑􀀃􀁕􀁈􀁓􀁏􀁄􀁆􀁌􀁑􀁊􀀃􀁖􀁈􀁄􀁗􀀃􀁅􀁈􀁏􀁗􀀃􀁄􀁖􀁖􀁈􀁐􀁅􀁏􀁜􀀏􀀃􀁘􀁖􀁈􀀃􀁄􀀃􀀰􀁌􀁗􀁖􀁘􀁅􀁌􀁖􀁋􀁌􀀃􀀪􀁈􀁑􀁘􀁌􀁑􀁈􀀃􀁖􀁈􀁄􀁗􀀃􀁅􀁈􀁏􀁗􀀃􀁄􀁖􀁖􀁈􀁐􀁅􀁏􀁜􀀑 􀀳􀁕􀁈􀁆􀁄􀁘􀁗􀁌􀁒􀁑􀀃􀁉􀁒􀁕􀀃􀀶􀁈􀁄􀁗􀀃􀀥􀁈􀁏􀁗􀀃􀀶􀁈􀁕􀁙􀁌􀁆􀁈 05/27/2022 Page 7 of 17 (5211/SR-22-002) SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SEAT BELTS WITH PRE-TENSIONER SEAT BELTS WITH PRE-TENSIONER REMOVAL AND INSTALLATION M15240041A0020 Pre-removal operation Turn the ignition switch to the “LOCK” (OFF) position. BCKA0564AA 43 ± 8 N·m 32 ± 5 ft-lb 43 ± 8 N·m 32 ± 5 ft-lb 5.0 ± 1.0 N·m 44 ± 8 in-lb 49 ± 5 N·m 36 ± 3 ft-lb 49 ± 5 N·m 36 ± 3 ft-lb 1 2 3 4 Front seat belt pre-tensioner removal steps <> • Disconnect the negative (-) battery terminal • Center pillar lower trim (Refer to GROUP 52A – Interior Trim P.52A-28). 1. Front seat belt sash guide cover 2. Front seat belt with pre-tensioner 3. Center pillar upper trim (Refer to GROUP 52A – Interior Trim P.52A-28) 4. Front seat belt anchor adjuster Front seat belt pre-tensioner installation steps 4. Front seat belt anchor adjuster 3. Center pillar upper trim (Refer to GROUP 52A – Interior Trim P.52A-28) >>A<< 2. Front seat belt with pre-tensioner 1. Front seat belt sash guide cover • Center pillar lower trim (Refer to GROUP 52A – Interior Trim 􀀳􀀑52A-28). • Connect the negative (-) battery terminal • REPAIR PROCEDURE 􀀦􀁋􀁈􀁆􀁎􀀃􀁄􀁑􀁇􀀃􀁆􀁏􀁈􀁄􀁕􀀃􀁄􀁏􀁏􀀃􀀧􀀷􀀦􀁖 05/27/2022 Page 8 of 17 (5211/SR-22-002) SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SEAT BELTS WITH PRE-TENSIONER BCKA0583AA 49 ± 5 Nm 36 ± 3 ft-lb 43 ± 8 Nm 32 ± 5 ft-lb 5.0 ± 1.0 Nm 44 ± 8 in-lb 49 ± 5 Nm 36 ± 3 ft-lb 1 Rear seat belt pre-tensioner removal steps <> • Disconnect the negative (-) battery terminal. • Quarter upper trim (Refer to GROUP 52A – Quarter Trim P.52A-28). 1. Rear seat belt with pre-tensioner Rear seat belt pre-tensioner installation steps >A<<􀀃 1.􀀃 Rear seat belt with pre-tensioner • Quarter upper trim (Refer to GROUP 52A – Quarter Trim 􀀳􀀑52A-28). • Connect the negative (-) battery terminal. • 􀀦􀁋􀁈􀁆􀁎􀀃􀁄􀁑􀁇􀀃􀁆􀁏􀁈􀁄􀁕􀀃􀁄􀁏􀁏􀀃􀀧􀀷􀀦􀁖 05/27/2022 Page 9 of 17 (5211/SR-22-002) SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SEAT BELTS WITH PRE-TENSIONER REMOVAL SERVICE POINT <> SEAT BELT PRE-TENSIONER REMOVAL 05/27/2022 Page 10 of 17 (5211/SR-22-002) Failure to follow proper procedure and applying unnecessary force will damage the connectors. The connectors are not available as a service part and replacement of the entire floor harness will be required. Please use the instructions below for proper removal and installation of the pretensioner connector. CAUTION:: Pretensioner connector removal/install Process 1. Removal process to avoid damage. 05/27/2022 Page 11 of 17 (5211/SR-22-002) 2. Removal and inspection of connector. 05/27/2022 Page 12 of 17 (5211/SR-22-002) 3. Proper installation and inspection. 05/27/2022 Page 13 of 17 (5211/SR-22-002) INSTALLATION SERVICE POINT >>A<< SEAT BELT PRE-TENSIONER INSTALLATION Insert the claws of the seat belt retractor into the body, and install the seat belt retractor in order of the numbers shown in the figure. BCKA6727AA (1) (2) (3) (4) (1) (3) (2) (4) Please use EXTRA CAUTION when removing the locking button on the seat belt pre-tensioner connector. The locking button should only be raised approximately 1mm in an upwards direction. This will release the yellow connector body that can now be gently pulled from the pre-tensioner. CAUTION:: 05/27/2022 Page 14 of 17 (5211/SR-22-002) SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SEAT BELTS WITH PRE-TENSIONER INSPECTION M15240042A0007 DANGER Never attempt to measure the circuit resistance of the seat belt pre-tensioner and lap pre-tensioner (squib), even if you are using the specified tester. If the circuit resistance is measured with a tester, accidental air bag deployment will result, and possible serious personal injury. WARNING If any component damage is found during the following inspection, replace the seat belt pre-tensioner with a new one. If any malfunction is found in the following inspections, replace the seat belt with pre-tensioner with a new one. 1. Check the seat belt pre-tensioner and lap pre-tensioner for dents, cracks or deformation. 2. Check the harness and connector for damage and the terminal for deformation. 05/27/2022 Page 15 of 17 (5211/SR-22-002) PARTS INFORMATION Use the genuine Mitsubishi part(s) listed below: DESCRIPTION PART NUMBER QTY SEAT BELT ASSY, OTR RH 􃸦FRONT􃸧 86884W161P 1 SEAT BELT ASSY, OTR LH 􃸦REAR􃸧 88845W131P 1 SEAT BELT ASSY, OTR RH 􃸦REAR􃸧 88844W121P 1 WARRANTY INFORMATION VEHICLES CAMPAIGN OPERATION LABOR TIME (HRS) REPAIR DESCRIPTION 2022 OUTLANDER C2202R01 0.2 INSPECT THE SEAT BELT LOT NUMBER ON THREE SEAT BELTS C2202R02 1.0 INSPECT THE SEAT BELT LOT NUMBER ON THREE SEAT BELTS AND REPLACE FRONT PASSENGER SEAT BELT ASSEMBLY. C2202R03 1.1 INSPECT THE SEAT BELT LOT NUMBER ON THREE SEAT BELTS AND REPLACE 2ND ROW RIGHT OR LEFT SEAT BELT ASSEMBLY. C2202R04 1.4 INSPECT THE SEAT BELT LOT NUMBER ON THREE SEAT BELTS AND REPLACE TWO SEAT BELT ASSEMBLIES. C2202R05 1.7 INSPECT THE SEAT BELT LOT NUMBER ON THREE SEAT BELTS AND REPLACE THREE SEAT BELT ASSEMBLIES. 05/27/2022 Page 16 of 17 (5211/SR-22-002) WARRANTY / RECALL CAMPAIGN CLAIM INFORMATION Enter all claims as claim type ‘C’ – Recall/Campaign Claims. Please follow the campaign instructions when entering each claim. See the claim example provided below. RECALL CLAIM HEADER SECTION After entering the required customer data, vehicle information, selecting the applicable repair campaign and scenario performed (please note there are only 5 possible repair scenarios for this campaign) click the “Save and Continue” button. The system will automatically fill-in several fields. C2202R IMPORTANT Affected new or used inventory vehicles must be repaired before the vehicle is sold/ delivered. Dealers must check their inventory vehicles’ VINs on the Warranty Superscreen to verify whether the vehicle is involved in this recall campaign. It is a violation of Federal law for a dealer to sell/deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. 05/27/2022 Page 17 of 17 (5211/SR-22-002)

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MITSUBISHI MOTORS NORTH AMERICA, INC. PO Box 689040 Franklin, TN 37068 This notice applies to your vehicle, . Date: June 2022 Dear FIRSTNAME LASTNAME, This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Reason for notice: Mitsubishi Motors North America, Inc. (MMNA) has decided that certain 2022 Outlander vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 208, “Occupant Crash Protection.” The Automatic Locking Retractor (ALR) function of the seat belt assemblies may deactivate before fully retracted. If the ALR function deactivates while an affected seat belt is used to secure a child restraint seat, the child restraint seat may not be tightly secured, which increases risk of serious injury or death. What you should do: Please contact your local Mitsubishi Motors dealer and schedule an appointment to have the affected seat belt(s) inspected and replaced, if necessary, free of charge. When you bring your vehicle in, please show the dealer this letter. If you misplace this letter, the dealer will still perform this repair for your vehicle, free of charge. What your dealer will do: The dealership will inspect the lot number on the passenger front and two outboard (left and right) 2nd row seatbelts and replace the seatbelt(s), if necessary. How long will it take? The time needed for the inspection is approximately 15 minutes. The time needed for seat belt replacement, if necessary, is approximately 2 hours. The dealer may need your vehicle for a longer period of time, but every effort will be made to minimize your inconvenience. If you experience any problem having your vehicle repaired promptly and/or at no charge, please inform us by calling the Mitsubishi Customer Relations Department at 888-648-7820. Hours: Monday through Friday 7 a.m. to 4 p.m. (Central Time) If, after contacting Mitsubishi Customer Relations, you still have a problem getting this repair made promptly and/or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590, or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. If you have already encountered a problem with the passenger front or two outboard (left and right) 2nd row seatbelts and had them replaced as a result of this specific condition and have paid for the repair, you may send your original repair order or invoice, and original receipt/proof of payment to the following address for reimbursement consideration: Mitsubishi Motors North America Inc., Customer Relations, P.O. Box 689040, Franklin, TN 37068. If you no longer own this vehicle, please complete and return the attached Change of Ownership card or contact Customer Relations at 888-648-7820. If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations. We appreciate your prompt attention to this matter. Sincerely, Mitsubishi Motors North America, Inc. C2202R

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* * TECHNICAL INFORMATION NOTICE * * DATE: June 2, 2022 TO: Mitsubishi Motors US and Puerto Rico Dealer Principals, General Managers, Sales Managers, Service Managers, and Parts Managers RE: SEAT BELT AUTOMATIC LOCKING RETRACTOR (ALR) – SAFETY RECALL CAMPAIGN ATIN NO. TIN-22-SR-002 **************************************************************************************** AFFECTED VEHICLES: Certain 2022 Outlander vehicles PURPOSE: A recall campaign will be released today for inspecting the lot number on the passenger front and two outboard (left and right) 2ⁿᵈ row seatbelts and replacing the seatbelt(s), if necessary, on certain 2022 Outlander vehicles built between February 2, 2022, and March 2, 2022. Do not sell or deliver any affected 2022 Outlander until this recall has been performed. This is a STOP SALE! Please check the Most Recent: Open Campaign List e-report to identify affected vehicles in your new vehicle inventory. The Recall Bulletin outlining the repair procedure will be available today on MEDIC and MDL. This is a new recall – the affected vehicle production dates and affected seat belt lot numbers are different from SR-21-007 which was released in September 2021. The bearing plate located in the ALR (Automatic Locking Retractor) may have been produced out of specification, causing the ALR function to deactivate before the webbing is fully retracted. This condition, if it exists, does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208. If the ALR function deactivates while an affected seatbelt is used to secure a child restraint seat, the child restraint seat may not be tightly secured, which increases risk of serious injury or death. Notification letters are scheduled to begin mailing to owners of affected vehicles in June 2022, requesting they contact their local Authorized Mitsubishi dealership to schedule an appointment to have this recall performed. There will not be an allocation of parts – the remedy part numbers are the same as SR-21-007 and dealers should already have inventory. If additional parts are necessary, they are available at your facing PDC. Affected new vehicle inventory VINs can be reviewed on the Mitsubishi Dealer Link in the Most Recent: Open Campaign List available under the service section of “e-reports.” Dealers must review the Warranty Superscreen to confirm if any vehicles in their new or used vehicle inventories are affected and complete this campaign prior to delivering them. When checking for applicability of this campaign (C2202R), please check for and complete any other open campaigns. Always obtain the customer’s approval before completing a campaign on a customer owned vehicle. IMPORTANT Affected new or used inventory vehicles must be repaired before the vehicle is sold/delivered. Dealers must check their inventory vehicles’ VINs on the Warranty Superscreen to verify whether the vehicle is involved in this recall campaign. It is a violation of Federal law for a dealer to sell/deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. 05/27/2022 Page 1 of 4 (5212) SR-22-002 FAQs 1. Is this a stop sale? A. YES – It is a violation of Federal law for a dealer to sell/deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. 2. Is this an expansion of Safety Recall SR-21-007 that was released in September 2021? A. No. Although there are some similarities to the previous recall – including the remedy part numbers, the vehicles affected by this recall were produced well after those affected by SR-21-007, the affected lot numbers are different, and the potential defect is not the same. 3. Why is Mitsubishi conducting this recall? A. A bearing plate located in the ALR (Automatic Locking Retractor) may have been produced out of specification, which may result in the Automatic Locking Retractor (ALR) function of the subject seat belt assemblies deactivating before the webbing is fully retracted. In a case where this condition exists, it does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208 and increases risk of serious injury or death. 4. What is the safety risk? A. If the ALR function deactivates while an affected seatbelt is used to secure a child restraint seat, the child restraint seat may not be tightly secured, which increases risk of serious injury or death. 5. Are other functions of the subject seatbelts impacted? A. The ALR function is the only known defect with the affected seatbelt(s). 6. When would someone use the ALR mode? A. The ALR mode should only be used when installing a child restraint. 7. What if a someone properly utilizes the Lower Anchors and Tethers for Children (LATCH) system for child restraints. A. Child seats secured with LATCH are out of scope and passengers in child seats secured with LATCH are restrained without compromise. 8. What Mitsubishi vehicles are affected by this recall? A. Certain 2022 Outlanders 05/27/2022 Page 2 of 4 (5212) 9. Are all 2022 Outlanders affected? A. NO – only certain vehicles manufactured within a specific timeframe POENTIALLY had subject seatbelts installed. 10. How do I know if a 2022 Outlander is affected? A. Check the VIN on the Superscreen – if it shows recall C2202 open, it is affected – a total of 2,865 model year 2022 Outlanders are affected in the U.S and Puerto Rico. 11. Are all seven seatbelts affected? A. NO – only the front passenger and 2nd row outboard (left and right) seatbelts are potentially affected. 12. Do we need to replace all the seatbelts on affected vehicles? A. NO – there are only certain lot numbers that need to be replaced –please follow the inspection procedures, determine the lot number, and only replace if the seatbelt(s) has an affected lot number. 13. If we find a seatbelt that has an affected lot number, do we automatically replace all 3? A. NO – the lot number must be inspected on all three seatbelts – only the specific seatbelt(s) with an affected lot number needs to be replaced. 14. Are there parts available? A. The remedy parts are currently available, and the part numbers are the same as SR-21-007. If you do not have stock on hand at your dealership, there is stock of these items at your facing PDC. This recall requires the dealership to check the VIN to ensure that it is included in the recall and then perform an inspection. If the inspection reveals that the part has an affected lot number, then the part is to be replaced. 15. When will customers be notified? A. Official customer notification letters are targeted to be mailed in June. 16. Many of the affected owners are new to the Mitsubishi family and just recently purchased their new Outlander – what can we do to maximize their continued satisfaction with our dealership and Mitsubishi? A. Mitsubishi fully understands having a recall shortly after a new vehicle purchase can influence perceptions of the brand. Jointly with you – our dealer partners – we want to provide our customers with an exceptional service experience when having this recall completed. i. Mitsubishi strongly encourages you to amplify your customer handling of these new Outlander owners by: 1. Showing empathy for the inconvenience of having to complete the recall and treat them with extra courtesy and respect 05/27/2022 Page 3 of 4 (5212) 2. Minimizing the inconvenience as much as possible a. Offer convenient appointment times and schedule appropriately b. Offer pickup and delivery if available c. Consider mobile repairs d. Utilize shuttle service or rideshare e. In case a subject seatbelt lot number is found on inspection, have 1-2 of each affected seatbelt on hand to complete a same day repair – your DPSM can provide stocking strategies based on the number of affected units in your area f. Make sure your waiting room is clean and fully equipped to provide a pleasant place for customers who may choose to wait g. Perform a quality check to ensure repairs are completed right the first time h. Deliver vehicle in cleaner condition than when it was when dropped off 05/27/2022 Page 4 of 4 (5212)

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* * TECHNICAL INFORMATION NOTICE * * DATE: TO: RE: ATIN NO.: July 7, 2022 Mitsubishi Motors US Dealer Principals, General Managers, Sales Managers, Service Managers, and Parts Managers SEAT BELT AUTOMATIC LOCKING RETRACTOR (ALR) – SAFETY RECALL CAMPAIGN TIN-22-SR-002A **************************************************************************************** AFFECTED VEHICLES: Certain 2022 Outlander vehicles PURPOSE: Notification letters for approximately 2,500 vehicles affected by recall SR-22-002 “SEAT BELT AUTOMATIC LOCKING RETRACTOR (ALR)”, are being mailed to owners today, July 7, 2022, requesting they contact their local Authorized Mitsubishi dealership to schedule an appointment to have this recall performed. A sample copy of the owner notification letter is included below for your reference. The bearing plate located in the ALR (Automatic Locking Retractor) may have been produced out of specification, causing the ALR function to deactivate before the webbing is fully retracted. This condition, if it exists, does not comply with Federal Motor Vehicle Safety Standard (FMVSS) 208. If the ALR function deactivates while an affected seatbelt is used to secure a child restraint seat, the child restraint seat may not be tightly secured, which increases risk of serious injury or death. PLEASE NOTE: Safety Recall Campaign SR-21-007 has similarities with this Safety Recall Campaign. The two recalls are different, affected vehicles were produced at different times, affected seat belt lot numbers are different, and caution should be used to prevent confusion. Please check the Superscreen on each VIN to ensure the correct recall is performed. There will not be an allocation of parts – the remedy part numbers are the same as SR-21-007 and dealers should already have inventory. If additional parts are necessary, they are available at your facing PDC. Affected new vehicle inventory VINs can be reviewed on the Mitsubishi Dealer Link in the Most Recent: Open Campaign List available under the service section of “e-reports.” Dealers must review the Warranty Superscreen to confirm if any vehicles in their new or used vehicle inventories are affected and complete this campaign prior to delivering them. When checking for applicability of this campaign (C2202R), please check for and complete any other open campaigns. Always obtain the customer’s approval before completing a campaign on a customer owned vehicle. IMPORTANT Affected new or used inventory vehicles must be repaired before the vehicle is sold/delivered. Dealers must check their inventory vehicles’ VINs on the Warranty Superscreen to verify whether the vehicle is involved in this recall campaign. It is a violation of Federal law for a dealer to sell/deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. 07/01/2022 Page 1 of 2 (5220) 07/01/2022 Page 2 of 2 (5220)

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-335 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mitsubishi Motors North America, Inc. Submission Date : JUL 08, 2022 NHTSA Recall No. : 22V-335 Manufacturer Recall No. : SR-22-002 Manufacturer Information : Manufacturer Name : Mitsubishi Motors North America, Inc. Address : 4031 Aspen Grove Dr. Suite 650 Franklin TN 37067 Company phone : 1-888-648-7820 Population : Number of potentially involved : 2,865 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2022 Mitsubishi Outlander Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Affected vehicles are potentially equipped with suspected seat belt assemblies manufactured by the supplier. Production Dates : FEB 02, 2022 – MAR 02, 2022 VIN Range 1 : Begin : JA4J3UA85NZ068511 End : JA4J4VA87NZ072918 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : The bearing plate located in the ALR (Automatic Locking Retractor) may have been produced out of specification, causing the ALR function to deactivate before the webbing is fully retracted. This condition does not comply with FMVSS 208 and increases risk of serious injury or death. FMVSS 1 : 208 – Occupant crash protection FMVSS 2 : NR Description of the Safety Risk : If the ALR function deactivates while an affected seat belt is used to secure a child restraint seat, the child restraint seat may not be tightly secured, which increases risk of serious injury or death. Description of the Cause : Due to the inappropriate maintenance of an injection mould die at a subcomponent supplier, the bearing plate located in the ALR may have been produced out of specification, potentially causing the ALR function to deactivate before the webbing is fully retracted. Identification of Any Warning that can Occur : None Part 573 Safety Recall Report 22V-335 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : S/BELT ASSY,OTR RH Component Description : Seat Belt Assembly on Passenger Seat Component Part Number : 7000F772XA Component Name 2 : S/BELT ASSY,OTR LH Component Description : Left Side Seat Belt Assembly on Second Row Seat Component Part Number : 7000F801XA Component Name 3 : S/BELT ASSY,OTR RH Component Description : Right Side Seat Belt Assembly on Second Row Seat Component Part Number : 7000F802XA Supplier Identification : Component Manufacturer Name : Autoliv Japan Ltd. Address : Innotech Bldg., 3-17-6 Shinyokohama, Kohoku-ku Yokohama-shi Foreign States 222-8580 Country : Japan Chronology : Late February 2022, Mitsubishi Motors Corporation (MMC) discovered an ALR functionality performance issue with certain seat belts on two Outlander vehicles at the Okazaki, Japan Plant. MMC and the supplier (Autoliv) began investigating this issue. March 2022, MMC discovered the same issue on two more Outlander vehicles at the plant. March – April 2022, the supplier provided their initial investigation results indicating the bearing plate in the suspect seat belts were manufactured out of specification. MMC began inspecting and if necessary, replacing the seat belts on all potentially affected vehicles in MMC’s possession. MMC continued investigations with the supplier, clarifying that the out of specification bearing plate was caused by inappropriate maintenance of an injection mould die at the subcomponent supplier. MMC also continued evaluating the scope of potentially affected seat belts. Part 573 Safety Recall Report 22V-335 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 May 10, 2022, MMC determined that a field action was necessary in the US, and advised Mitsubishi Motors North America, Inc. (MMNA) to conduct a non-compliance recall. MMC is not aware of any warranty claims, or field reports related to this condition. Description of Remedy : Description of Remedy Program : Owners of all potentially affected vehicles will be notified and encouraged to bring in their vehicle for inspection. The right front, second row right and left seat belt assemblies will be inspected. If a seat belt assembly was manufactured within specific lot numbers potentially having an out of specification bearing plate, it will be replaced with a new seat belt assembly. Owners seeking reimbursement for any expenses associated with this recall will be directed in the notification letter to contact the Mitsubishi Customer Relations Department for instructions on how to apply for a refund. How Remedy Component Differs from Recalled Component : The remedy seat belt assemblies are manufactured with a bearing plate produced by a modified injection mould die. Identify How/When Recall Condition was Corrected in Production : MMC started using the seat belt assemblies with the bearing plate produced by a modified injection mould die in production from March 2022. Recall Schedule : Description of Recall Schedule : Dealers will be notified in June, 2022. Owners of potentially affected vehicles will be notified in July 2022. Planned Dealer Notification Date : JUN 02, 2022 – JUN 02, 2022 Planned Owner Notification Date : JUL 07, 2022 – JUL 07, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-335 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mitsubishi Motors North America, Inc. Submission Date : MAY 13, 2022 NHTSA Recall No. : 22V-335 Manufacturer Recall No. : SR-22-002 Manufacturer Information : Manufacturer Name : Mitsubishi Motors North America, Inc. Address : 4031 Aspen Grove Dr. Suite 650 Franklin TN 37067 Company phone : 1-888-648-7820 Population : Number of potentially involved : 2,865 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2022-2022 Mitsubishi Outlander Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Affected vehicles are potentially equipped with suspected seat belt assemblies manufactured by the supplier. Production Dates : FEB 02, 2022 – MAR 02, 2022 VIN Range 1 : Begin : JA4J3UA85NZ068511 End : JA4J4VA87NZ072918 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : The bearing plate located in the ALR (Automatic Locking Retractor) may have been produced out of specification, causing the ALR function to deactivate before the webbing is fully retracted. This condition does not comply with FMVSS 208 and increases risk of serious injury or death. FMVSS 1 : 208 – Occupant crash protection FMVSS 2 : NR Description of the Safety Risk : If the ALR function deactivates while an affected seat belt is used to secure a child restraint seat, the child restraint seat may not be tightly secured, which increases risk of serious injury or death. Description of the Cause : Due to the inappropriate maintenance of an injection mould die at a subcomponent supplier, the bearing plate located in the ALR may have been produced out of specification, potentially causing the ALR function to deactivate before the webbing is fully retracted. Identification of Any Warning that can Occur : None Part 573 Safety Recall Report 22V-335 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Involved Components : Component Name 1 : S/BELT ASSY,OTR RH Component Description : Seat Belt Assembly on Passenger Seat Component Part Number : 7000F772XA Component Name 2 : S/BELT ASSY,OTR LH Component Description : Left Side Seat Belt Assembly on Second Row Seat Component Part Number : 7000F801XA Component Name 3 : S/BELT ASSY,OTR RH Component Description : Right Side Seat Belt Assembly on Second Row Seat Component Part Number : 7000F802XA Supplier Identification : Component Manufacturer Name : Autoliv Japan Ltd. Address : Innotech Bldg., 3-17-6 Shinyokohama, Kohoku-ku Yokohama-shi Foreign States 222-8580 Country : Japan Chronology : Late February 2022, Mitsubishi Motors Corporation (MMC) discovered an ALR functionality performance issue with certain seat belts on two Outlander vehicles at the Okazaki, Japan Plant. MMC and the supplier (Autoliv) began investigating this issue. March 2022, MMC discovered the same issue on two more Outlander vehicles at the plant. March – April 2022, the supplier provided their initial investigation results indicating the bearing plate in the suspect seat belts were manufactured out of specification. MMC began inspecting and if necessary, replacing the seat belts on all potentially affected vehicles in MMC’s possession. MMC continued investigations with the supplier, clarifying that the out of specification bearing plate was caused by inappropriate maintenance of an injection mould die at the subcomponent supplier. MMC also continued evaluating the scope of potentially affected seat belts. Part 573 Safety Recall Report 22V-335 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 May 10, 2022, MMC determined that a field action was necessary in the US, and advised Mitsubishi Motors North America, Inc. (MMNA) to conduct a non-compliance recall. MMC is not aware of any warranty claims, or field reports related to this condition. Description of Remedy : Description of Remedy Program : Owners of all potentially affected vehicles will be notified and encouraged to bring in their vehicle for inspection. The right front, second row right and left seat belt assemblies will be inspected. If a seat belt assembly was manufactured within specific lot numbers potentially having an out of specification bearing plate, it will be replaced with a new seat belt assembly. Owners seeking reimbursement for any expenses associated with this recall will be directed in the notification letter to contact the Mitsubishi Customer Relations Department for instructions on how to apply for a refund. How Remedy Component Differs from Recalled Component : The remedy seat belt assemblies are manufactured with a bearing plate produced by a modified injection mould die. Identify How/When Recall Condition was Corrected in Production : MMC started using the seat belt assemblies with the bearing plate produced by a modified injection mould die in production from March 2022. Recall Schedule : Description of Recall Schedule : Dealers will be notified in June, 2022. Owners of potentially affected vehicles will be notified in June 2022. Planned Dealer Notification Date : JUN 02, 2022 – JUN 02, 2022 Planned Owner Notification Date : JUN 23, 2022 – JUN 23, 2022 * NR – Not Reported

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