February 6, 2024 NHTSA CAMPAIGN NUMBER: 24V072000
Engine May Shut Down Unexpectedly
A loss of drive power can increase the risk of a crash.
NHTSA Campaign Number: 24V072
Manufacturer Mitsubishi Fuso Truck of America, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 175
Summary
Mitsubishi Fuso Truck of America, Inc. (MFTA) is recalling certain 2024 FEC7K and FEC9K vehicles. Due to a control unit counter error, the vehicle may shut down unexpectedly, which can result in a loss of drive power.
Remedy
Dealers will reprogram vehicle control unit and instrument panel control unit, free of charge. None of the affected vehicles have been sold, so therefore no owner notification letters will be sent. Owners may contact MFTA customer service at 1-877-771-0707. MFTA’s number for this recall is C10126.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
In Tokyo Japan, there is one customer making excessive key cycles during the duty cycle. They are basically driving 1km and shutting off the truck continuously throughout the day and one of the counters in the control unit is shutting down the vehicle. Investigation of the subject vehicle led MFTBC to decide that a defect exists in vehicle software
2 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MITSUBISHI FUSO | FEC7K | 2024 |
| MITSUBISHI FUSO | FEC9K | 2024 |
3 Associated Documents
Recall Acknowledgement
RCAK-24V072-3606.pdf 645.782KB
Defect Notice 573 Report
RCLRPT-24V072-8496.PDF 214.65KB
Recall 573 Report – 02/16/2024
RCLRPT-24V072-9129.PDF 215.196KB
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-072
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mitsubishi Fuso Truck of America, Inc. FEB 06, 2024 NHTSA Recall No. : 24V-072 Manufacturer Recall No. : C10126 Manufacturer Information :
Manufacturer Name : Mitsubishi Fuso Truck of America, Inc.
Address : 2015 Center Square Road Logan Township NJ 08085
Company phone : 4674500 Population :
Number of potentially involved : 175 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Mitsubishi Fuso FEC7K, FEC9K Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC
Descriptive Information : The recall population incudes all trucks currently imported into the US. All products are included in the recall. The affected products are all 2024 model year FEC7K and FEC9K Rizon trucks produced by Mitsubushi Fuso Truck and Bus Corp., Japan
Production Dates : SEP 22, 2023 – DEC 15, 2023 VIN Range 1 : Begin : JL6BBG121RK004059 End : JL6CCK13XRK005885 ✔ Not sequential Description of Defect :
Description of the Defect : In Tokyo Japan, there is one customer making excessive key cycles during the duty cycle. They are basically driving 1km and shutting off the truck continuously throughout the day and one of the counters in the control unit is shutting down the vehicle.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The vehicle could shut down on the roadway, causing a crash without
warning.
Description of the Cause : The cause of the failure is currently under investigation.
Identification of Any Warning
that can Occur :
The state of charge gauge will fall to zero.
Involved Components : Part 573 Safety Recall Report 24V-072
Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Component Name 1 : Vehicle software Component Description : Vehicle software Component Part Number : N/A
Supplier Identification : Component Manufacturer
Name : MItsubishi Fuso Truck and Bus Corp.
Address : 10 Ohkura-cho,
Nakahara-ku, Kawasaki-shi Kanagawa Foreign States 211-8522 Country : Japan
Chronology :
In Tokyo Japan, there is one customer making excessive key cycles during the duty cycle. They are basically driving 1km and shutting off the truck continuously throughout the day and one of the counters in the control unit is shutting down the vehicle. Investigation of the subject vehicle led MFTBC to decide that a defect exists in vehicle software
Description of Remedy :
Description of Remedy Program : The remedy is currently under investigation. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Not applicable, all vehicles will receive new software. The correction is currently under investigation. Recall Schedule :
Description of Recall Schedule : The recall schedule is to be determined. However due to the fact that
there is a stop sale. No owner notification will be necessary.
Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR
* NR – Not Reported
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-072
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mitsubishi Fuso Truck of America, Inc. FEB 16, 2024 NHTSA Recall No. : 24V-072 Manufacturer Recall No. : C10126 Manufacturer Information :
Manufacturer Name : Mitsubishi Fuso Truck of America, Inc.
Address : 2015 Center Square Road Logan Township NJ 08085
Company phone : 4674500 Population :
Number of potentially involved : 175 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Mitsubishi Fuso FEC7K, FEC9K Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : HYBRID ELECTRIC
Descriptive Information : The recall population incudes all trucks currently imported into the US. All products are included in the recall. The affected products are all 2024 model year FEC7K and FEC9K Rizon trucks produced by Mitsubushi Fuso Truck and Bus Corp., Japan
Production Dates : SEP 22, 2023 – DEC 15, 2023 VIN Range 1 : Begin : JL6BBG121RK004059 End : JL6CCK13XRK005885 ✔ Not sequential Description of Defect :
Description of the Defect : In Tokyo Japan, there is one customer making excessive key cycles during the duty cycle. They are basically driving 1km and shutting off the truck continuously throughout the day and one of the counters in the control unit is shutting down the vehicle.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The vehicle could shut down on the roadway, causing a crash without
warning.
Description of the Cause : The cause of the failure is currently under investigation.
Identification of Any Warning
that can Occur :
The state of charge gauge will fall to zero.
Involved Components : Part 573 Safety Recall Report 24V-072 Page 2 Component Name 1 : Vehicle software Component Description : Vehicle software Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : MItsubishi Fuso Truck and Bus Corp.
Address : 10 Ohkura-cho,
Nakahara-ku, Kawasaki-shi Kanagawa Foreign States 211-8522 Country : Japan Chronology :
In Tokyo Japan, there is one customer making excessive key cycles during the duty cycle. They are basically driving 1km and shutting off the truck continuously throughout the day and one of the counters in the control unit is shutting down the vehicle. Investigation of the subject vehicle led MFTBC to decide that a defect exists in vehicle software Description of Remedy :
Description of Remedy Program : The vehicle control unit and instrument panel control unit will be
reprogrammed with software correcting the direct charging box sequential counter error. Dealers will be reimbursed via normal recall claim processes. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Recalled vehicles will have updated software reference numbers written into the ECUs. Dealers are instructed to confirm the reference numbers before reprogramming.
The vehicle control unit and instrument panel control unit will be reprogrammed with software correcting the direct charging box sequential counter error beginning February 16, 2024. Recall Schedule :
Description of Recall Schedule : Dealers will be notified today. Since there are no retail owners, there will
be no owner notification needed.
Planned Dealer Notification Date : FEB 16, 2024 – FEB 16, 2024 Planned Owner Notification Date : NR – NR
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-072
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
* NR – Not Reported
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