SR-17-002 – Doors may Open Unexpectedly – 2016 Mitsubishi Outlander & Outlander Sport

NHTSA Campaign Number: 17V233
Manufacturer Mitsubishi Motors North America, Inc.
Components LATCHES/LOCKS/LINKAGES
Potential Number of Units Affected 35,674

 

Doors may Open Unexpectedly

If a door opens while the vehicle is being driven, it can increase the risk of injury.

 

Summary

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2016 Outlander and Outlander Sport vehicles.

The inside door latch mechanisms may not latch securely in high temperatures, allowing the doors to open while vehicle is in motion.

 

Remedy

MMNA will notify owners, and dealers will replace the door latches, free of charge.

The manufacturer has not yet provided a notification schedule.

Owners may contact MMNA customer service at 1-888-648-7820.

MMNA’s number for this recall is SR-17-002.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mitsubishi has a Recall

 

Date:	April 17, 2017
To:	All US and PR Mitsubishi Dealer Principals All US and PR Mitsubishi Dealership Service Managers All US and PR Mitsubishi Dealership Parts Managers
Subject:	Upcoming Safety Recall Affecting Certain 2016 Outlander and Outlander Sport Vehicles

 

On April 6, 2017, MMNA submitted to the National Highway Traffic Safety Administration (NHTSA) a

Defect Information Report regarding certain 2016 Outlander built from May 11, 2015 to March 14, 2016, and 2016 Outlander Sport vehicles built from January 11, 2016 to July 8, 2016. Due to inappropriate manufacturing processes involving certain components used inside the door latch, certain dimensions of these components may be out of specification. As a result, the door latch mechanism may not securely latch in high temperature conditions. If this occurs and the door mechanism does not securely latch, the door could inadvertently open while the vehicle is in motion.

 

You will receive a formal/official dealer notification from MMNA regarding the above safety recall soon. You are receiving this advance, informal letter because NHTSA will announce the recall on their website shortly after receipt of our Defect Information Report, and MMNA wants to assist you in handling any customer inquiries you may receive regarding this recall.

 

In the event you receive any direct customer inquiries regarding this issue, please refer them to the MMNA Customer Relations Hotline at (888) 648-7820. We appreciate your patience while we make the necessary preparations to launch this recall.

 

Sincerely,

 

Mitsubishi Motors North America, Inc.

 

https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V233-4050.pdf

 

https://static.nhtsa.gov/odi/rcl/2017/RCAK-17V233-1707.pdf

 

https://static.nhtsa.gov/odi/rcl/2017/RCLRPT-17V233-9233.PDF