An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Mitsubishi Motors North America, Inc. (MMNA) is recalling all 2016-2017 i-MiEV vehicles, equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
MMNA will notify owners, and dealers will replace the passenger side frontal air bag inflator, free of charge. The recall began on December 15, 2017. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-17-008.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
i-MiEV PASSENGER SIDE FRONTAL AIR BAG INFLATOR - SAFETY RECALL CAMPAIGN
|DATE: December 2017|
|MODEL: 2016 - 2017 i-MiEV|
|CIRCULATE TO:||[ X ] GENERAL MANAGER||[ X ] PARTS MANAGER||[ X ] TECHNICIAN|
|[ X ] SERVICE ADVISOR||[ X ] SERVICE MANAGER||[ X ] WARRANTY PROCESSOR||[ X ] SALES MANAGER|
This campaign bulletin instructs dealers to replace the passenger side frontal air bag inflator with one from a different supplier. Dealers must return the subject air bag inflator per the instructions in the Parts Information section of this procedure.
Based upon a Defect Information Report submitted to the National Highway Traffic Safety Administration by TK Holdings (Takata), MMNA is recalling certain 2016-2017 i-MiEV vehicles.
Affected vehicles are equipped with a specific type of passenger side frontal air bag inflator provided by Takata that could be susceptible to rupture, due to excessive internal pressure, during a normal air bag deployment event. This condition is more likely to occur if the vehicle has been exposed to high levels of absolute humidity for an extended period of time.
2016 - 2017 i-MiEV
A letter will be sent to all owners of affected vehicles telling them to visit their certified i-MiEV Mitsubishi Motors dealer to have the passenger side frontal air bag inflator replaced. A sample customer notification letter appears at the end of this bulletin.
Before starting this campaign procedure, CHECK THE WARRANTY SUPERSCREEN to verify if the vehicle is an affected VIN for this campaign and that this campaign procedure has not already been completed.
- VCI (Vehicle Communication Interface) or VCI Lite - MB991824 or MB992744V.
- MEDIC Laptop/Tablet with A/C power adapter - MIT540031 or FZG1MK2.
- MUT-III main harness 'A' (blue connector at the DLC end) - MB991910 or MB992745V.
- USB 2.0 cable - RRAR1MBR108GL.
- Clean Gloves
Never attempt to disassemble or repair the air bag modules or clock spring. If faulty, replace it.
Do not drop the air bag modules or allow contact with water, grease or oil. Replace it if a dent, crack, deformation or rust is detected.
The air bag modules should be stored on a flat surface and facing upward. Do not place anything on top of it.
Do not expose the air bag modules to temperatures over 93o C (200o F).
Battery posts, terminals, and related accessories contain lead and lead compounds. WASH HANDS AFTER HANDLING.
|CAUTION: ELIMINATE STATIC ELECTRICITY
Before starting work, and periodically while working on the vehicle, touch a metallic part of the vehicle with bare hands to discharge static electricity.
- Identify the compressible connector sleeve (a).
- Compress the sleeve in the direction of the arrow (b).
- Disconnect the harness connector (c).
NOTE: Do NOT scratch or damage the dash or air bag module cover.
IMPORTANT: Do NOT discard the air bag module cover as it will be reused.
CAUTION: Do NOT pull on the harness or hold the harness while handling the air bag inflator module. The harness may separate or disconnect as a result.
AIR BAG MODULE COVER INSTALLATION
|CAUTION: Do NOT misalign the air bag module and air bag module cover.|
NOTE: There are 4 silver hooks on the Front side.
NOTE: There are 6 silver hooks on the Back side.
|CAUTION: Do NOT pull on the harness or hold the harness while handling the air bag inflator module. The harness may separate or disconnect as a result.|
- Reinstall the air bag module and cover into the vehicle.
- Input radio station presets and set the clock, if applicable.
ERASE AND READ DTCs FROM ALL ECUs
- Connect the equipment as follows:
- Turn the laptop computer/tablet on.
- Connect the USB cable to the VCI/VCI Lite.
- When the laptop displays the MUT-III main screen, connect the USB cable to the laptop.
- Connect the MUT-III main harness 'A' with the blue DLC connector to the VCI Lite.
- Connect the blue connector of the MUT-III main harness 'A' to the vehicle's data link connector.
NOTE: VCI Lite and laptop shown for illustration purposes only.
- Turn the electric switch to the “ON” position. Confirm the “READY” light is displayed.
NOTE: Ensure all accessories are off (e.g. lights, heating and AC system, audio/navi unit, etc…).
- From the MEDIC main page:
- Click on MUT-III SE.
- Select “All DTCs.”
- Select “Erase and read all DTCs.” If any DTCs appear, troubleshoot per the applicable service manual.
Use only the Genuine Mitsubishi Parts listed below:
|Kit, Air Bag Inflator||7030A918||1|
IMPORTANT: Do NOT deploy any inflator.
Return the removed air bag inflator module to Takata by contacting the following Takata USA representatives directly to obtain the appropriate return shipping documents:
Miguel Prigadaa, Armando Rodriguez
Email: [email protected]
The removed air bag inflator modules are to be returned to Takata once per week. If you have NOT accumulated 6 inflator modules after one week, follow the return procedures on page 15. If you have accumulated 6 or more inflator modules after one week, follow the inflator return procedures on page 16.
There will not be a system generated material return request. Regardless, the campaign claim is subject to chargeback if the replaced air bag inflator is not returned to Takata. Please make sure you keep a copy of proof of shipment with the repair order.
As the shipper, you are responsible for proper packing and document completion. The person packaging the inflator must have received hazardous material training per 49 CFR 172.702, and the training records must be on file at your dealership. The US Department of Transportation will impose substantial fines and/or penalties on the shipper if either packaging, labeling or documentation is not properly prepared and Customer Copy of OP 900PRP form is not kept on file for a minimum of 2 years.
|DO NOT SHIP REPLACED INFLATORS TO MMNA. SHIP ONLY TO TAKATA.|
There is only one repair scenario for this campaign.
|1||Replace air bag inflator kit||C1709E01||0.4 hours||7030A918|
Enter all claims as claim type 'C' - Recall/Campaign Claims
Please follow the campaign instructions when entering each claim in order to select the applicable operation codes that correctly match up with the work that was actually performed. A claim example is provided below.
Claim Header Section: Air Bag Inflator Replacement
After entering the required customer data, vehicle information and applicable campaign operation number, hitting the “Save and Continue” button will automatically fill-in several fields. Please note that there is only 1 possible repair scenario for this campaign.
There is only one repair scenario and it requires the replacement of the passenger air bag inflator.
Scenario #1 - on 2016-2017MY i-MiEV vehicles - replace the air bag inflator kit.
No other parts are needed or allowed to be claimed.
The full service campaign labor operation number C1709E01 and the allowed labor time of 0.4 hours will be automatically entered as a result of the 'Repair Performed' scenario selected from the “Vehicle” page.
Return the removed air bag inflator module to Takata by contacting the following Takata USA representatives directly to obtain the appropriate return shipping documents. Failure to return a replaced module to Takata may result in a chargeback of the campaign claim.
Miguel Prigadaa, Armando Rodriguez
Email: [email protected]
RENTAL CARS AND/OR TOWING CHARGES:
If there is a need to provide the owner with a rental car and/or tow their vehicle, claim the applicable charges in this section of the claim on the lower portion of the labor entry screen.
December 14, 2017
December 13, 2017