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SR-20-003 - Lower Control Arm May Detach Due to Corrosion - 2008-2016 Mitsubishi
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SR-20-003 - Lower Control Arm May Detach Due to Corrosion - 2008-2016 Mitsubishi

May 27, 2020 No Comments

May 18, 2020 NHTSA CAMPAIGN NUMBER: 20V279000

Lower Control Arm May Detach Due to Corrosion

A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.

 

NHTSA Campaign Number: 20V279

Manufacturer Mitsubishi Motors North America, Inc.

Components SUSPENSION, STRUCTURE

Potential Number of Units Affected 141,200

 

Summary

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2008-2010 Lancer, 2010 Lancer Sportback, 2008-2013 Outlander, and 2011-2016 Outlander Sport vehicles originally sold in, or ever registered in, Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. The front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.

 

Remedy

MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one. These repairs will be performed free of charge. The recall began August 7, 2020. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-20-003.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mitsubishi has a Recall

SUBJECT:

CROSSMEMBER CORROSION - SAFETY RECALL CAMPAIGN

 No: SR-20-003REV_1
DATE: July 2020
MODEL: SEE BELOW

 

This bulletin supersedes SR-20-003, issued July 2020; changes include:

  • Direction added under Required Tools, Equipment and Materials for dealers that do not already have the Spray Gun, Regulator, or Anti-Corrosion agents (Page 2)
  • Important statement added to request that the Anti-Corrosion Agent be inspected for proper consistency, prior to use (Page 3)
  • Added 2011 - 2012 Outlander Sport / RVR to the Warranty section (Page 31)
  • Clarification to the scenarios:  anti-corrosion agents are not to be applied in the event of a Crossmember replacement (Page 32)
  • Two Customer Letters are attached:  Interim Customer Letter (Page 34) and Revised Final Customer Letter (Page 35)

 

PURPOSE

This bulletin provides directions for inspection and repair of affected vehicles' Crossmembers.

 

BACKGROUND

The inside and outside surfaces of the Front Crossmembers used on certain vehicles, if exposed long term to snow melt water and anti-freezing agents, may corrode due to insufficient performance of the rust protection. Should significant corrosion occur over time, a lower control arm could eventually become detached resulting in loss of vehicle control and a potential collision.

 

AFFECTED VEHICLES

2008 – 2010 Lancer*
2009 - 2010 Lancer Sportback*
2008 -2013 Outlander*
2011 – 2016 Outlander Sport / RVR*

*Currently or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and Washington D.C.

 

IMPORTANT

Affected new or used inventory vehicles must be repaired before the vehicle is delivered.  Dealers must check their inventory vehicles’ VINs on the Warranty Superscreen to verify whether the vehicle is involved in this recall campaign.  It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.

NOTE: If you encounter a vehicle which has excessive Crossmember corrosion, but is not covered under this campaign (i.e., never registered in a salt belt state), contact your DPSM for further directions.

 

REQUIRED TOOLS, EQUIPMENT AND MATERIALS

  1. Obtain necessary tools, equipment and materials.
  2. Dealers that do not already have the Spray Gun, Regulator or Anti-Corrosion agents listed below, should order through their facing PDC.
Picture Name / Part number Remark
Corrugated Paper For masking
Universal Absorbent Pads For masking and wiping off too much anti-corrosion agent
Hammer, 1 Pound
Punch
Protective Gloves
Respirator
Safety Glasses
Scraper

Flathead Screwdriver Wire Brush

 For rust removal
Air Coupler
Air Compressor
Air Gun
Spray Gun for Internal Application:

MZ341023EX

or

WURTH type (HRS2)

 Clean spray gun after using
Air Regulator for use with:

MZ341023EX

or

WURTH type (HRS2)
Anti-Corrosion Agent for Internal Application:

MZ321015

 1 liter – Target amount of usage:

5 vehicles per bottle
Anti-Corrosion Agent for Internal Application:

MZ341024EX

 1 liter – Target amount of usage：5 vehicles per bottle
Anti-Corrosion Agent for External Application:

MZ320800

 0.48 liter – Target amount of usage:  5 vehicles per aerosol can

 

!! IMPORTANT !!

Inspect consistency of the Anti-Corrosion Agent (P/N: MZ341024EX) before use. The consistency should be smooth and creamy. If the consistency is chunky (like cottage cheese) do not use and discard the product.

ANTI-CORROSION AGENT SPRAY GUN PART #: MZ341024EX - ANTI-CORROSION AGENT MZ321015 (Canada) - ANTI-CORROSION AGENT
MZ341023EX Reference Page 11 Reference Page 15
WURTH Type (HRS2) Reference Page 17 Reference Page 22

IMPORTANT SAFETY RECALL

 

This notice applies to your vehicle, _________________.

 

Date:  July, 2020

 

Dear FIRSTNAME LASTNAME,

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

Reason for notice: Mitsubishi Motors North America, Inc. (MMNA) has decided that a defect relating to motor vehicle safety exists in certain 2008 – 2010 Lancer, 2010 Lancer Sportback, 2008 – 2013 Outlander, and 2011 – 2016 Outlander Sport vehicles operated in states where road salt is used.  The inside and outside surfaces of the front cross members used on certain vehicles, if exposed long term to snow melt water and anti-freezing agents, may corrode due to insufficient performance of the rust protection agent.  If this occurs, the front lower control arms may detach.  A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.
What you should do: Please contact your local Authorized Mitsubishi Motors dealer and schedule an appointment to have the repair performed. When you bring your vehicle in, please show the dealer this letter. If you misplace this letter, the dealer will still perform this repair for your vehicle, free of charge.
What your dealer will do: The dealership will inspect and apply anti-corrosion agents to the inside and outside of your vehicle’s cross member. If perforation(s) are found during inspection, the dealer will replace your vehicle’s cross member with a new one.
How long will it take? The time needed for inspection and application of anti-corrosion agents is approximately 1.5 hrs. If perforation(s) are found during the inspection, the repair could take up to 4 hrs. The dealer may need your vehicle for a longer period of time, but every effort will be made to minimize your inconvenience.

 

If you have any questions, please contact the Mitsubishi Customer Relations Department at 888-648-7820. Hours: Monday through Friday 7 a.m. to 4 p.m. (Central Time)

 

If, after contacting Mitsubishi Customer Relations, you still have a problem getting this repair made within a reasonable time frame and/or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety

Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590, or call the toll-free Vehicle Safety Hotline at 1-888327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.

 

If you have already encountered a problem with excessive cross member corrosion and had it repaired or replaced as a result of this specific condition and have paid for the repair, you may send your original repair order or invoice and original receipt/proof of payment to the following address for reimbursement consideration:

 

Mitsubishi Customer Relations Department, P. O. Box 689040 Franklin, TN  37069

 

If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations.

 

We appreciate your prompt attention to this matter.

 

Sincerely,

 

Mitsubishi Motors North America, Inc.

C2003R

 

IMPORTANT SAFETY RECALL

 

This notice applies to your vehicle, _________________.

 

Date:  July, 2020

 

Dear FIRSTNAME LASTNAME,

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Reason for interim notice: Mitsubishi Motors North America, Inc. (MMNA) has decided that a defect relating to motor vehicle safety exists in certain 2008 – 2010 Lancer, 2010 Lancer Sportback, 2008 – 2013 Outlander, and 2011 – 2016 Outlander Sport vehicles operated in states where road salt is used.  The inside and outside surfaces of the front cross members used on certain vehicles, if exposed long term to snow melt water and anti-freezing agents, may corrode due to insufficient performance of the rust protection agent.  If this occurs, the front lower control arms may detach.  A detached front control arm can result in a loss of vehicle control, increasing the risk of a crash.

MMNA intends to repair your vehicle free of charge (parts and labor).  However, the parts that may be required to provide a permanent remedy for this condition are currently not available.  MMNA is making every effort to obtain these parts as quickly as possible, and will contact you again by mail with a follow-up recall notice when the remedy parts are available.
What you should do: Once you receive your follow-up notice in the mail advising that parts are available, simply contact your local Authorized Mitsubishi Motors dealer to schedule an appointment to have the repair performed. In the interim, if you believe that your vehicle’s cross member exhibits excessive corrosion, you may schedule an appointment with your local Authorized Mitsubishi Motors dealer to have it inspected.

If you have any questions, please contact the Mitsubishi Customer Relations Department at 888-648-7820. Hours: Monday through Friday 7 a.m. to 4 p.m. (Central Time)

If, after contacting Mitsubishi Customer Relations, you still have a problem getting this repair made within a reasonable time frame and/or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590, or call the toll-free Vehicle Safety Hotline at 1-888327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.

If you have already encountered a problem with excessive cross member corrosion and had it repaired or replaced as a result of this specific condition and have paid for the repair, you may send your original repair order or invoice and original receipt/proof of payment to the following address for reimbursement consideration:

Mitsubishi Customer Relations Department, P. O. Box 689040 Franklin, TN  37069

 

If you are the lessor of this vehicle, please forward a copy of this notice to the lessee within ten days to comply with federal regulations.

 

We appreciate your prompt attention to this matter.

 

Sincerely,

 

Mitsubishi Motors North America, Inc.

C2003R

 

* * TECHNICAL INFORMATION NOTICE * *

DATE: August 7, 2020
TO: Mitsubishi Motors US Service and Parts Managers
RE: Crossmember Corrosion
TIN NO. TIN-20-SR-003

 

AFFECTED VEHICLES: 2008-2010 Lancer*, 2009-2010 Lancer Sportback*, 2008-2013 Outlander*, 2011-2016 Outlander Sport / RVR

*Currently or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and Washington D.C.

 

PURPOSE

A recall campaign was released on July 22, 2020 (SR-20-003) for the Crossmember Corrosion.

On July 31, 2020 the recall campaign was revised to clarify the repair procedures.  Parts are now available and a Final Notification letter was mailed on August 7, 2020 to owners affected by the recall.  It was requested that owners contact their local Authorized Mitsubishi dealership and schedule an appointment to have the recall performed.

 

The inside and outside surfaces of the Front Crossmembers used on certain vehicles, if exposed long term to snow melt water and anti-freezing agents, may corrode due to insufficient performance of the rust protection. Should significant corrosion occur over time, a lower control arm could eventually become detached resulting in loss of vehicle control and a potential collision.

An Interim Notification letter was mailed to affected owners on July 17, 2020. The letter informed customers that MMNA is making every effort to establish a remedy and will contact them again by mail with a follow-up recall notice once parts are in stock and the final remedy is available.

Affected new vehicle inventory VINs can be reviewed on the Mitsubishi Dealer Link in the Most Recent: Open Campaign List available under the service section of “e-reports.” Dealers must review the Warranty Superscreen to confirm if any vehicles in their new or used vehicle inventories are affected, and conduct this campaign prior to delivering them. When checking for applicability of this campaign, please check for and complete any other open campaigns. Always obtain the customer’s approval before completing a campaign on a customer owned vehicle.

 

** ADVANCE TECHNICAL INFORMATION NOTICE **

DATE: July 31, 2020
TO: Mitsubishi Motors US and Puerto Rico Dealer Principals, Service Managers, and Parts Managers
RE: Crossmember - Safety Recall Campaign --- UPDATED INFORMATION
ATIN NO. ATIN-20-SR-003D

 

AFFECTED VEHICLES 

Certain 2008 – 2010 Lancer, 2009 - 2010 Lancer Sportback, 2008 - 2013 Outlander,  and 2011 – 2016 Outlander Sport RVR vehicles

 

PURPOSE

This ATIN-20-SR-003D supersedes ATIN-20-SR-003C and ATIN-20-SR-003B, providing notification of modifications to the TSB and repair procedure.

The work procedure Recall Bulletin SR-20-003 has been revised to SR-20-003REV. The repair procedure has been updated, noting when a Crossmember replacement is required the Anti-Corrosive Agent application IS NOT REQUIRED. This updated bulletin is currently available on MEDIC and MDL.

 

All the following information has been previously provided in the preceding ATIN’s.

On May 18, 2020, MMNA submitted to the National Highway Traffic Safety Administration (NHTSA) a Defect Information Report regarding Crossmembers installed in certain affected vehicles listed above;  currently or ever registered in a salt belt state: Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and Washington D.C.

The inside and outside surfaces of the front crossmember used on certain vehicles, if exposed long term to snow melt, water, and anti-freezing agents, may corrode due to insufficient performance of the rust protection. Should significant corrosion occur over time, a lower control arm could eventually become detached from a Crossmember resulting in loss of vehicle control and a potential collision.

The following action will be taken at no charge to the customer:

  • If no significant corrosion is identified, a sealing/anti-corrosion agent will be sprayed inside/outside the Crossmember.
  • If significant corrosion is identified, the Crossmember will be replaced with a countermeasure Crossmember.

If you encounter a vehicle which has excessive cross member corrosion, but is not covered under this campaign (i.e., never registered in a salt belt state), contact your DPSM for further directions.

Owners seeking reimbursement for any expenses associated with this recall will be directed in the notification letter to contact the Mitsubishi Customer Relations Department for instructions on how to apply for a refund.

Dealers must review the Warranty Superscreen to confirm if any vehicles in their new or used vehicle inventories are affected and conduct this campaign prior to delivering them. Always obtain the customer’s approval before completing a campaign on a customer owned vehicle.

Due to a parts availability delay of the Crossmember, customer vehicles requiring a replacement of the Crossmember are unable to be completed at this time. However, the customer’s vehicle may still be inspected and if it is found that the customer’s vehicle only requires a repair of the anti-corrosion agent, this repair may be completed. This recall campaign will remain active on the Warranty Superscreen.

Additionally, Interim Owners Notification Letters were mailed to affected owners on July 17, 2020.  The letter informed customers that MMNA is making every effort to establish a remedy and will contact them again by mail with a follow-up recall notice once parts are in stock and the final remedy is available. Included below is a sample copy of the interim owner notification letter for your information.

You will be notified again when additional updates become available. In the event you receive any direct customer inquiries regarding this issue, please refer them to the MMNA Customer Relations Hotline at (888) 648-7820. We appreciate your patience while we make the necessary preparations to launch this recall.

 

IMPORTANT

Affected new or used inventory vehicles must be repaired before the vehicle is sold/delivered. Dealers must check their inventory vehicles’ VINs on the Warranty Super Screen to verify whether the vehicle is involved in this recall campaign. It is a violation of Federal law for a dealer to sell/deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.

 

** ADVANCE TECHNICAL INFORMATION NOTICE **

DATE: July 15, 2020
TO: Mitsubishi Motors US and Puerto Rico Dealer Principals, Service Managers, and Parts Managers
RE: 2008 – 2010 Lancer, 2009 - 2010 Lancer Sportback, 2008 - 2013 Outlander, and 2011 - 2016 Outlander Sport RVR - Cross Members - Safety Recall Campaign --- UPDATED INFORMATION
ATIN NO. ATIN-20-SR-003C

 

AFFECTED VEHICLES: Certain 2008 – 2010 Lancer, 2009 - 2010 Lancer Sportback, 2008 -

2013 Outlander, and 2011 – 2016 Outlander Sport RVR vehicles

 

PURPOSE 

On June 5th, 2020 ATIN-20-SR-003B was issued to notify of a Defect Information Report that was issued to the National Highway Traffic Safety Administration (NHTSA) on May 18th, 2020 regarding the potential of corrosion on cross members installed in affected vehicles.

This ATIN-20-SR-003C is to notify of additional information to the previously issued ATIN-20-SR-003B.

 

Due to a parts availability delay of the Crossmember, customer vehicles requiring a replacement of the crossmember are unable to be completed at this time. However, the customer’s vehicle may still be inspected and if it is found that the customer’s vehicle only requires a repair of the anti-corrosion agent, this repair may be completed. This recall campaign will remain active on the warranty super screen.

Recall Bulletin SR-20-003, outlining the repair procedure, is currently available on MEDIC and MDL.

Additionally, an Interim Owner Notification Letter will be mailed to affected owners on July 17th, 2020.  The letter will inform customers that MMNA is making every effort to establish a remedy and will contact them again by mail with a follow-up recall notice once parts are in stock and the final remedy is available. Included below is a sample copy of the interim owner notification letter for your information.

You will be notified again when additional updates become available. In the event you receive any direct customer inquiries regarding this issue, please refer them to the MMNA Customer Relations Hotline at (888) 648-7820. We appreciate your patience while we make the necessary preparations to launch this recall.

 

IMPORTANT

Affected new or used inventory vehicles must be repaired before the vehicle is sold/delivered. Dealers must check their inventory vehicles’ VINs on the Warranty Super Screen to verify whether the vehicle is involved in this recall campaign. It is a violation of Federal law for a dealer to sell/deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.

 

** ADVANCE TECHNICAL INFORMATION NOTICE **

DATE: June 5, 2020
TO: Mitsubishi Motors US and Puerto Rico Dealer Principals, Service Managers, and Parts Managers
RE: 2008 – 2010 Lancer, 2009 - 2010 Lancer Sportback, 2008 - 2013 Outlander, and 2011 - 2016 Outlander Sport RVR - Cross Members - Safety Recall Campaign 
ATIN NO. ATIN-20-SR-003B

 

AFFECTED VEHICLES:  Certain 2008 – 2010 Lancer, 2009 - 2010 Lancer Sportback, 2008 -

2013 Outlander, and 2011 – 2016 Outlander Sport RVR vehicles

 

PURPOSE

On May 18, 2020, MMNA submitted to the National Highway Traffic Safety Administration (NHTSA) a Defect Information Report regarding cross members installed in certain 2008 – 2010 Lancer, 2009 - 2010 Lancer Sportback, 2008 -2013 Outlander, and 2011 – 2016 Outlander Sport RVR vehicles; currently or ever registered in a salt belt state:  Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and Washington D.C.

The inside and outside surfaces of the front cross members used on certain vehicles, if exposed long term to snow melt water and anti-freezing agents, may corrode due to insufficient performance of the rust protection. Should significant corrosion occur over time, a lower control arm could eventually become detached from a cross member resulting in loss of vehicle control and a potential collision.

The work procedure is currently being prepared.

Owners of all affected vehicles will be notified and encouraged to bring in their vehicles for inspection. The cross member will be inspected and the following action will be taken at no charge to the customer:

  • If no significant corrosion is identified, a sealing/anti-corrosion agent will be sprayed inside/outside the cross member;
  • In the event that significant corrosion is identified, the cross member will be replaced with a countermeasure cross member.

If you encounter a vehicle which has excessive cross member corrosion, but is not covered under this campaign (i.e., never registered in a salt belt state), contact your DPSM for further directions.

Owners seeking reimbursement for any expenses associated with this recall will be directed in the notification letter to contact the Mitsubishi Customer Relations Department for instructions on how to apply for a refund.

Dealers must review the Warranty Superscreen to confirm if any vehicles in their new or used vehicle inventories are affected, and conduct this campaign prior to delivering them. Always obtain the customer’s approval before completing a campaign on a customer owned vehicle.

You will be notified again when additional updates become available. In the event you receive any direct customer inquiries regarding this issue, please refer them to the MMNA Customer Relations Hotline at (888) 648-7820. We appreciate your patience while we make the necessary preparations to launch this recall.

 

IMPORTANT

Affected new or used inventory vehicles must be repaired before the vehicle is sold/delivered.  Dealers must check their inventory vehicles’ VINs on the Warranty Super Screen to verify whether the vehicle is involved in this recall campaign.  It is a violation of Federal law for a dealer to sell/deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.

 

** ADVANCE TECHNICAL INFORMATION NOTICE **

DATE: June 2, 2020
TO: Mitsubishi Motors US and Puerto Rico Dealer Principals, Service Managers, and Parts Managers
RE: 2008 – 2010 Lancer, 2009 - 2010 Lancer Sportback, 2008 - 2013 Outlander, and 2011 - 2016 Outlander Sport RVR - Cross Members - Safety Recall Campaign 
ATIN NO. ATIN-20-SR-003A

 

AFFECTED VEHICLES:  Certain 2008 – 2010 Lancer, 2009 - 2010 Lancer Sportback, 2008 - 2013 Outlander, and 2011 – 2016 Outlander Sport RVR vehicles

 

PURPOSE

On May 18, 2020, MMNA submitted to the National Highway Traffic Safety Administration

(NHTSA) a Defect Information Report regarding cross members installed in certain 2008 – 2010 Lancer, 2009 - 2010 Lancer Sportback, 2008 -2013 Outlander, and 2011 – 2016 Outlander Sport RVR vehicles.

The inside and outside surfaces of the front cross members used on certain vehicles, if exposed long term to snow melt water and anti-freezing agents, may corrode due to insufficient performance of the rust protection. Should significant corrosion occur over time, a lower control arm could eventually become detached from a cross member resulting in loss of vehicle control and a potential collision.

Owners of all affected vehicles will be notified and encouraged to bring in their vehicles for inspection. The cross member will be inspected and the following action will be taken at no charge to the customer:

  • If no significant corrosion is identified, a sealing/anti-corrosion agent will be sprayed inside/outside the cross member;
  • In the event that significant corrosion is identified, the cross member will be replaced with a countermeasure cross member.

The work procedure is under preparation.

Owners seeking reimbursement for any expenses associated with this recall will be directed in the notification letter to contact the Mitsubishi Customer Relations Department for instructions on how to apply for a refund.

You will be notified again when additional updates become available. In the event you receive any direct customer inquiries regarding this issue, please refer them to the MMNA Customer Relations Hotline at (888) 648-7820. We appreciate your patience while we make the necessary preparations to launch this recall.

 

IMPORTANT

Affected new or used inventory vehicles must be repaired before the vehicle is sold/delivered.  Dealers must check their inventory vehicles’ VINs on the Warranty Super Screen to verify whether the vehicle is involved in this recall campaign.  It is a violation of Federal law for a dealer to sell/deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied.

 

16 Affected Products

Vehicles

MAKE MODEL YEAR
MITSUBISHI LANCER 2008-2010
MITSUBISHI LANCER SPORTBACK 2010
MITSUBISHI OUTLANDER 2008-2013
MITSUBISHI OUTLANDER SPORT 2011-2016

13 Associated Documents

Recall Acknowledgement

RCAK-20V279-8021.pdf 244.997KB

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Defect Notice 573 Report

RCLRPT-20V279-9263.PDF 216.856KB

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Recall 573 Report - Amendment 1

RCLRPT-20V279-8936.PDF 216.853KB

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Manufacturer Notices(to Dealers,etc)- ADVANCE TECHNICAL INFORMATION NOTICE

RCMN-20V279-0097.pdf 62.116KB

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Manufacturer Notices(to Dealers,etc)- ADVANCE TECHNICAL INFORMATION NOTICE

RCMN-20V279-8289.pdf 64.049KB

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ISSUED Interim Owner Notification Letter (Part 577)

RIONL-20V279-4416.pdf 217.421KB

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Manufacturer Notices(to Dealers,etc)

RCMN-20V279-9659.pdf 247.102KB

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Remedy Instructions and TSB

RCRIT-20V279-8330.pdf 6632.632KB

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Recall 573 Report - Amendment 2

RCLRPT-20V279-8039.PDF 216.815KB

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Manufacturer Notices(to Dealers,etc) - CROSSMEMBER CORROSION - SAFETY RECALL CAMPAIGN

RCMN-20V279-4504.pdf 7229.708KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V279-3552.pdf 222.474KB

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Manufacturer Notices(to Dealers,etc) - TECHNICAL INFORMATION NOTICE

RCMN-20V279-5792.pdf 33.463KB

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Manufacturer Notices(to Dealers,etc) - Crossmember - Safety Recall Campaign --- UPDATED INFORMATION

RCMN-20V279-1276.pdf 182.184KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V279&docType=RCL

For the most up to date documents from NHTSA for this Recall, click the lick above

 

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  • For Best Results Apply 2 Coats
$70.23
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Bestseller No. 5
CRUM CREEK Automotive Undercoating, 1 Gallon, Black, Automotive Undercoating | Rust Inhibitor & Corrosion Preventative
CRUM CREEK Automotive Undercoating, 1 Gallon, Black, Automotive Undercoating | Rust Inhibitor & Corrosion Preventative
  • Professional Grade Automotive Undercoating
  • Wax Based / Rust Preventative Technology
  • Protects New Metal & Rusted Metal
  • Rust Inhibitor / Rust Proofing Ingredients
  • Super Fast Surface Prep Time
$49.99
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 6
Custom Shop Barrier Bond Black Rubberized Undercoating Sound Deadener - 14.3 Fl. Ounce Spray Can (Pack of 6)
Custom Shop Barrier Bond Black Rubberized Undercoating Sound Deadener - 14.3 Fl. Ounce Spray Can (Pack of 6)
  • Replacement 1.5Mm Fluid Tip And Needle For Tekna Spray Guns.
  • This Product Is Ideally Suited For Application To Wheel Wells, Trunk Areas, Lower Body Panels And Underbodies
  • Paintable; Compatible With Most Top Coats
  • Ready To Spray; Fast Drying
  • 50 State Voc Compliant
$39.96
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Bestseller No. 7
3M - 03584-6PK Professional Grade Rubberized Undercoating, 03584, 16 oz
3M - 03584-6PK Professional Grade Rubberized Undercoating, 03584, 16 oz
  • Can be used on cars, trucks and recreational vehicles
  • Black protective coating helps prevent damage from corrosion
  • Sound-deadening properties help reduce road noise
  • No-run formula for clean application
$53.41
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 8
3M 3584 Professional Grade Rubberized Undercoating 12 16oz Cans
3M 3584 Professional Grade Rubberized Undercoating 12 16oz Cans
  • Use on cars, trucks, and recreational vehicles
  • Coating helps prevent damage corrosion
  • Helps reduce road noise
  • Clean application
$100.86
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 9
Loctite 502908 Rubberized Undercoating, 16 oz
Loctite 502908 Rubberized Undercoating, 16 oz
  • Heavy-duty undercoating that seals, protects, and insulates
  • Rubberized for maximum durability
  • Excellent professional blend, all-purpose coating
  • Durable and flexible formula
  • Typical applications: Automotive frames, rocker panels and wheels.
$4.99
Buy on Amazon Price incl. tax, excl. shipping
SaleBestseller No. 10
3M Dynatron Dyna-Pro Paintable Rubberized Undercoating, 544, 1 Gallon
3M Dynatron Dyna-Pro Paintable Rubberized Undercoating, 544, 1 Gallon
  • Flexible rubberized coating resists weathering, salt spray, chipping and dust
  • Fully paintable and texturized to match OEM paint finishes for higher customer satisfaction
  • Forms electromechanical barrier against rust, limiting comebacks
  • Like applying a layer of rubber to areas most exposed to weather and wear
$83.82
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Last update on 2020-12-03 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2020-12-03 / Affiliate links / Images from Amazon Product Advertising API

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