SR-16-005 - Transmission Fluid Hose Clamp Not Released

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NHTSA Campaign Number: 16V548
Component(s): POWER TRAIN
Potential Number of Units Affected: 45,731

Manufacturer: Mitsubishi eBay Motors North America, Inc.

SUMMARY:

Mitsubishi eBay Motors North America, Inc. (MMNA) is recalling certain model year 2015 Mitsubishi eBay Outlander Sport vehicles manufactured June 25, 2014, through November 25, 2015 and equipped with a 2.0L engine and a continuously variable transmission (CVT).

During assembly, a clamp for a CVT hose may not have been properly secured, allowing the hose to detach and leak transmission fluid.

CONSEQUENCE:

If enough transmission fluid leaks out, the transmission may not function properly and the vehicle may become inoperable, increasing the risk of a crash.

Additionally, if leaking transmission fluid contacts an a hot surface there is an increased risk of a fire.

REMEDY:

Mitsubishi eBay will notify owners, and dealers will inspect the hose clamps, correcting their installation, as necessary, free of charge.

The manufacturer has not yet provided a notification schedule.

Owners may contact Mitsubishi eBay customer service at 1-888-648-7820.

Mitsubishi eBay ’s number for this recall is SR-16-005.

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check if your Mitsubishi has a Recall

SUBJECT:

TRANSMISSION FLUID HOSE CLAMP NOT RELEASED – SAFETY RECALL CAMPAIGN

No: SR-16-005

DATE: July, 2016

MODEL: 2015 Outlander Sport/ RVR w/ 2.0L Engine and CVT

PURPOSE

This bulletin provides directions for inspection of continuously variable transmission (CVT) fluid hose clamps.

BACKGROUND

The hose clamp(s) used on the CVT fluid hoses may not have been “released” on some vehicles during the vehicle assembly line process. These hose clamp(s), if left in the open position, may not properly secure the hose end to the fitting and the hose could become disconnected from the fitting during vehicle operation. If this occurs, transmission fluid will leak out of the disconnected hose and the transmission will not function properly. While the subject transmission hoses are not located adjacent to the exhaust manifold or the battery, transmission fluid in the presence of an ignition source can also present a fire hazard.

AFFECTED VEHICLES

2015 Outlander Sport / RVR with a 2.0L engine and CVT.

REQUIRED EQUIPMENT

Trim Removal Tool
Pliers

INSPECTION PROCEDURE

Raise the vehicle and partially remove the engine under cover to allow inspection of the hose clamps at the left front corner of the vehicle.

NOTE: Refer to Group 51 of the service manual for detailed instructions.

Inspect the hose clamps at the locations illustrated.
1. For CVT with an External Oil Cooler, inspect (10) hose clamps.
2. For CVT without an External Oil Cooler, inspect (6) hose clamps.

CVT with External Oil Cooler

CVT without External Oil Cooler

Verify that each hose clamp is correctly positioned on the hose and does not have a clip installed.

If a clip is found to be installed (i.e., clamp not released), take clear photograph(s) of the clamp and clip, and submit to the MMNA Photo Required Center (PRC). Inspect for any signs of transmission fluid or engine coolant leak. Remove the clip and retain it for potential MMNA inspection. Ensure that the hose and clamp are installed correctly on the fitting, and transmission and coolant fluids are at their recommended levels.
Reinstall engine under cover.

PARTS INFORMATION

No parts required to complete this procedure.

WARRANTY INFORMATION

#	Repair Procedure	Campaign Operation	Labor Time Allowance
1	CVT Hose Clamp Inspection of all 10 Clamps – All OK	C1605Z01	0.2 hrs.
2	CVT Hose Clamp Inspection of all 10 Clamps and Removal of 1-2 clips and submission of photos	C1605Z02	0.3 hrs.
3	CVT Hose Clamp Inspection of all 10 Clamps and Removal of 3-10 clips and submission of photos	C1605Z03	0.4 hrs.

WARRANTY / RECALL CAMPAIGN CLAIM INFORMATION

Enter all claims as claim type ‘C’ – Recall/Campaign Claims.

Please follow the campaign instructions when entering each claim in order to select the applicable operation code that correctly matches up with the work that was actually performed. A claim example is provided below.

Certain 2015MY Outlander Sport and RVR Models

Claim Header Section:

After entering the required customer data, vehicle information, selecting the applicable repair campaign and scenario performed (please note there are 3 possible repair scenarios for this campaign), and then hitting the “Save and Continue” button, the system will automatically fill-in several fields. See the labor and parts examples on the next page. Scenarios 2 and 3 both require photos to be taken of any clamp found to be have NOT been released prior to releasing it.

LABOR:

There are 3 possible repair scenarios for this campaign. You may only select 1 scenario.

Scenario 1	Inspect 10 hose clamps – all found to be released- NO PHOTOS NEEDED	C1605Z01	0.2 hrs.
Scenario 2	Inspect 10 hose clamps – 1-2 clamps need clips released plus photos to PRC.	C1605Z02	0.3 hrs.
Scenario 3	Inspect 10 hose clamps – 3-10 clamps need clips released plus photos to PRC.	C1605Z03	0.4 hrs.

NOTE: For Scenario 2 & Scenario 3, be sure to take photos of the unreleased clamps BEFORE you release them. Post photos to the PRC in the RECALL PHOTO DOCUS SUPPORT category.

PARTS:

In most cases, no parts will be required for this recall. Replacing lost CVT and/or coolant fluid may be required if any clamps that were found not to have been released resulted in a leak.

RENTAL CARS:

If there is a need to provide the owner with a rental car, claim the applicable charges in this section of the claim on the lower portion of the labor entry screen.